AI Use Case Prioritization Matrix

Build a reusable scoring matrix to decide which AI use cases to ship now, stage next, or keep in backlog.

Score each AI use case by impact, confidence, effort, and risk. The tool outputs a ranked matrix with delivery lanes for roadmap planning.

Use case 1

Use case 2

Use case 3

Prioritized lanes

  1. Support ticket triage assistant - score 15 - Now
  2. Internal sales proposal copilot - score 8 - Next
  3. Vendor contract clause extraction - score 5 - Later
# AI Use Case Prioritization Matrix

- Review cadence: Weekly

| Rank | Use case | Owner | Impact (1-5) | Confidence (1-5) | Effort (1-5) | Risk (1-5) | Priority score | Lane |
|---|---|---|---:|---:|---:|---:|---:|---|
| 1 | Support ticket triage assistant | Support Ops | 5 | 4 | 3 | 2 | 15 | Now |
| 2 | Internal sales proposal copilot | Revenue Ops | 4 | 3 | 2 | 2 | 8 | Next |
| 3 | Vendor contract clause extraction | Procurement | 4 | 3 | 4 | 3 | 5 | Later |

## Suggested next actions
1. Support ticket triage assistant (Now) - Ship in current planning cycle.
2. Internal sales proposal copilot (Next) - Prepare requirements and pilot.
3. Vendor contract clause extraction (Later) - Keep in backlog and revisit.

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